About Me

Customer facing professional with Thirteen years’ experience in both pre & post-sales roles, including Sales, Account Management, and Technical Support. Excellent relationship builder with capacity to gain trust and secure commitment to engage.

Specialising in onboarding, adoption, and advocacy best practices. A proven reputation for delivering measurable results and process improvements leading to increased revenue, emphatic customer satisfaction, and using Customer Success as a competitive advantage.

What I'm Doing

Customer Success Management

Customer management isn't just a profession for me—it's a true passion. I thrive on building meaningful relationships, exceeding expectations, and creating unforgettable experiences for every customer I serve.

Account Management

Account management isn't just a career—it's my passion. I am deeply committed to nurturing meaningful partnerships, driving mutual success, and exceeding expectations through dedicated service and strategic guidance.

Data Analysis

My passion for data analysis and visualisation is fueled by a profound curiosity about uncovering insights and telling compelling stories through data. I leverage advanced tools to transform complex information into actionable insights, driving informed decisions and fostering innovation.

AI and Cloud Computing

"Exploring the intersection of my AEC, Spatial, and Data Analysis background has been an exhilarating journey! Over the past few years, I've indulged in my guilty pleasure of crafting a series of thrilling personal AI-based projects, each a testament to my passion for innovation and creativity.

Testimonials

Michael Mendyka

Sowande is one of the most hard working people I have ever met. On multiple occasions he has demonstrated a fantastic work ethics and real professionalism. He is also a great person who would fit in within any team. He is a great listener and never speaks just for the sakes of it. Sowande always strives to be the best he can be and he is definitely his own worst critic, which only proves his work ethics and passion. Working with Sowande was a privilege and a real pleasure.

Chris Jenkins

Proactive, reliable, technically competent, approachable and all round great colleague. Sowande supported me for many years across a wide array of location software solutions, Sowande is very easy to work with and always gets the job done. .

Dominic Tomey

Sowande is a fantastic guy to work with! He has a great commercial acumen, but also has a deep understanding of the technical side of things too. Nothing is ever too much trouble, he always thrives to above and beyond what is required to satisfy his customers, and his team making him a very capable individual who brings value to literally everything he is involved in. .

Chris Rose

Sowande is a superb customer support resource he always amazes me with his willingness to learn new subject matters and take ownership of projects. He quickly understands the critical information and the best way to convey it to the people involved in any situation. I have witnessed Sowande on many occasions deal with frustrated people and use his natural listening and people skills to calm the situation and come up with an effective strategy to resolve the problem. He is one of the best customer facing support people I have worked with and will quickly fit into any team as a key person.