11Aug Handling Tricky Customers: A Guide for Customer Success Managers Proving you with some key skills to handle tricky customers
19Sep Unveiling the Secret to Customer Satisfaction: The Art of Health Scoring Pleaing back the layers of Customer health Scores
12Feb Mastering Customer Success: Managing Bugs, Feature Requests, and Workarounds Often said to be the fifith pillar of CS, product has to be the number one priority for a CS driven organisation
28Sep Creating and Managing Customer Advocacy: A Comprehensive Guide Discover the Ultimate Strategies to Kickstart Your Customer Advocate Program!