Ronald Robertson

Sowande Snagg

AM | CSM | A.I. Enthusiast
  • LocationHigh Wycombe, Bucks

Blog

5Jan

Designing for Onboarding Success

A Modern Approach to Nurturing Customer Relationships.

11Aug

Handling Tricky Customers: A Guide for Customer Success Managers

Proving you with some key skills to handle tricky customers

19Sep

Unveiling the Secret to Customer Satisfaction: The Art of Health Scoring

Pleaing back the layers of Customer health Scores

12Feb

Mastering Customer Success: Managing Bugs, Feature Requests, and Workarounds

Often said to be the fifith pillar of CS, product has to be the number one priority for a CS driven organisation

12Dec

Understanding Your Customer Churn

A beginners guide to Tableau

28Sep

Creating and Managing Customer Advocacy: A Comprehensive Guide

Discover the Ultimate Strategies to Kickstart Your Customer Advocate Program!

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